Shipping policy

Shipping Policy for Thee Body Shop

At Thee Body Shop, we strive to deliver your favorite products quickly and efficiently. Please review our shipping policy below to understand our shipping options, delivery times, and costs.

Domestic Shipping

1. Standard Shipping:

- Cost: Free on orders over $50. A flat rate of $5 for orders under $50.

- Delivery Time: 3-7 business days.

- **Carrier:** USPS, FedEx, or UPS.

2. Expedited Shipping:

- Cost: Calculated at checkout.

- Delivery Time: 2-3 business days.

- Carrier: FedEx or UPS.

3. Overnight Shipping:

- Cost: Calculated at checkout.

- Delivery Time: 1 business day.

- Carrier: FedEx or UPS.

- Cut-off Time: Orders must be placed by 12 PM EST to be eligible for overnight shipping.

International Shipping

1. Standard International Shipping:

- Cost: Calculated at checkout based on destination and weight.

- Delivery Time: 7-21 business days.

- Carrier: USPS, DHL, or FedEx.

2. Expedited International Shipping:

- Cost: Calculated at checkout based on destination and weight.

- Delivery Time: 3-7 business days.

- Carrier: DHL or FedEx.

Order Processing

- Processing Time: Orders are processed within 2-3 business days. Orders placed after 12 PM EST on Fridays, during weekends, or on holidays will be processed on the next business day.

Shipping Restrictions

- We do not ship to P.O. Boxes or APO/FPO addresses for expedited or overnight shipping.

- Certain products may be subject to additional shipping restrictions due to regulatory requirements.

Shipping Confirmation and Tracking

- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking link or by visiting the carrier’s website.

Delays and Issues

- While we strive to meet delivery times, delays may occur due to unforeseen circumstances such as weather, customs processing, or high order volumes. We will communicate any significant delays via email.

- If your package is lost or damaged in transit, please contact our Customer Service team at cwheefitness@gmail.com within 7 days of the expected delivery date for assistance.

Customs, Duties, and Taxes

- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

Contact Us

For any questions or concerns regarding our shipping policy, please contact our Customer Service team at [email/phone]. We are here to help and ensure you have a seamless shopping experience.